Genkee AI

Terms of Service

Last Updated: December 27, 2025

1. Acceptance of Terms

By accessing or using Genkee AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years old or have parental consent.

2. Description of Service

Genkee AI is an AI-powered creative platform that allows users to generate images and videos using artificial intelligence technology. Our services include but are not limited to:

  • AI image generation
  • AI video generation
  • Content management and storage
  • Sharing and collaboration features

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Generate content that is illegal, harmful, threatening, abusive, or discriminatory
  • Create deepfakes or misleading content intended to deceive others
  • Generate content that infringes on intellectual property rights
  • Create sexually explicit content involving minors
  • Harass, bully, or harm other individuals
  • Attempt to reverse-engineer or exploit our AI systems
  • Use automated systems to abuse the Service

5. Content Guidelines

All content generated using our Service must comply with our Community Guidelines. We reserve the right to remove any content that violates these guidelines without prior notice.

You are solely responsible for the content you create and share using our Service.

6. Intellectual Property

Your Content: You retain ownership of the content you create using our Service, subject to our license to host and display such content.

Our Service: The Genkee AI platform, including its design, features, and underlying technology, is owned by us and protected by intellectual property laws.

License Grant: By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of operating and improving the Service.

7. Payment Terms

Certain features of our Service require payment. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your subscription
  • Provide accurate billing information
  • Accept that subscriptions auto-renew unless cancelled

Refunds are handled according to our Refund Policy. All purchases are final and non-refundable except where required by law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENKEE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  • Good faith negotiation between the parties
  • Mediation if negotiation fails
  • Binding arbitration as a last resort

These Terms shall be governed by and construed in accordance with applicable laws.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Company: Genkee (HK) Limited

Address: Workshop 60, 3/F, Block A, East Sun Industrial Centre, No. 16 Shing Yip Street, Kwun Tong, Hong Kong

Email: support@genkeeai.com